The following information is provided for transactions involving digital products and related services.
Seller
Fragment Practice LLC
Representative
Yasuhiro Shinsho
Address
Takamatsu Central Sky Building South #3
10-5 Tenjinmae, Takamatsu-shi, Kagawa 760-0018, Japan
Email
contact@fragmentpractice.com
Phone
+81 87 810 3037
Please contact us by email or Support form first unless urgent.
Website
https://fragmentpractice.com
Corporate number
7470003002956
Qualified invoice issuer registration number
T7470003002956
Transaction terms
Purchase, delivery, cancellation, and support.
Please review the following terms before purchasing digital products.
Price
Sales price
The sales price is displayed on each product page or individual quotation page.
Displayed prices may be shown in USD or another currency depending on the product.
Taxes, if applicable, are calculated and shown during checkout.
For individually quoted services, the price and scope are confirmed separately before engagement.
Fees
Additional fees
No shipping fee applies to digital products. Customers are responsible for internet connection charges and other communication costs.
Digital products are delivered electronically.
Bank transfer or currency conversion fees, if any, are borne by the customer.
No physical delivery is provided unless explicitly stated.
Payment
Payment method and timing
Payment is processed online through Stripe or another payment method specified at checkout.
Credit card and other payment methods available through Stripe may be used.
Payment is completed at the time the checkout process is finalized.
For custom services, payment terms may be defined separately in the quotation, proposal, or agreement.
Delivery
Delivery timing
Digital products are delivered by email or download access after payment completion.
Delivery is normally triggered immediately after checkout completion.
Depending on system processing or email filtering, delivery may take additional time.
If the delivery email does not arrive, please check spam and filtered folders before contacting Support.
Cancellation
Cancellation, returns, and refunds
Due to the nature of digital products, cancellations and returns are generally not accepted after purchase completion or delivery access has been provided.
If a file is defective or access does not work, we will provide support or replacement access where appropriate.
Refund handling may differ depending on the payment status, access status, and issue details.
For advisory services, cancellation terms may be defined separately before engagement.
Environment
Operating environment
Customers are responsible for preparing the environment required to use the purchased files.
Products may include PDF, Markdown, spreadsheet, ZIP, or other digital file formats.
Spreadsheet files may require compatible spreadsheet software.
The product does not include installation, customization, legal advice, audit assurance, or implementation support unless explicitly stated.
Need help?
Use Support for delivery issues, Contact for service inquiries.
For product delivery, file access, or refund-related questions, use Support. For advisory services, workshops, or custom support, use Contact.