Privacy

Privacy Policy

This Privacy Policy explains how Fragment Practice LLC collects, uses, manages, and protects personal information in connection with this website, digital products, inquiries, support, and related services.

Payments are processed through external payment providers such as Stripe. Fragment Practice LLC does not directly store full credit card numbers.

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Controller

Business responsible for this policy.

The following business is responsible for handling personal information described in this Privacy Policy.

Business: Fragment Practice LLC
Representative: Yasuhiro Shinsho
Address: Takamatsu Central Sky Building South #3 10-5 Tenjinmae, Takamatsu-shi, Kagawa 760-0018, Japan
Email: contact@fragmentpractice.com
Website: https://fragmentpractice.com

Policy

How personal information is handled.

The following sections describe what information may be collected, how it is used, and how requests or questions can be submitted.

Collection

Information we may collect

We may collect information that is necessary to provide products, respond to inquiries, process purchases, provide support, and operate this website.

Name, email address, company name, department, role, and other contact details provided through forms or email.
Inquiry, support, purchase, and consultation contents submitted by the user.
Product purchase information, checkout status, delivery status, support history, and related transaction records.
Website usage information such as access logs, browser information, device information, referrer, and approximate access time.
Information provided through external services used for payment, email, analytics, hosting, or support operations.

Purpose

Purpose of use

Personal information is used only to the extent necessary for the following purposes.

To provide digital products, download access, delivery emails, support, and related communications.
To respond to inquiries, support requests, product questions, business consultations, and service requests.
To process purchases, payments, refunds, invoices, receipts, and transaction records.
To improve products, services, website content, user experience, and operational reliability.
To prevent abuse, unauthorized access, fraud, security incidents, and violations of terms.
To comply with applicable laws, accounting, tax, and other legal obligations.

Payment

Payment information

Payments are processed through external payment providers such as Stripe. We do not directly store full credit card numbers.

Payment processing may be handled by Stripe or another external payment provider.
Card numbers and other sensitive payment credentials are processed by the payment provider, not directly stored by Fragment Practice LLC.
We may receive transaction status, customer email, product metadata, payment status, and related information necessary for fulfillment and support.

External services

Use of external service providers

We may use external service providers to operate the website, process payments, deliver products, respond to inquiries, and improve services.

Payment providers such as Stripe.
Hosting, storage, deployment, and infrastructure providers such as Vercel.
Email, document, productivity, and communication services such as Google Workspace.
Analytics, security, and operational tools used to understand website performance and protect the service.
External providers handle information according to their own terms and privacy policies where applicable.

Third-party disclosure

Disclosure to third parties

We do not sell personal information. We do not disclose personal information to third parties except where necessary or legally permitted.

When disclosure is necessary to provide products, process payments, deliver files, respond to support, or operate the service.
When disclosure is required by law, regulation, court order, government request, or other lawful process.
When necessary to protect rights, property, safety, security, or prevent fraud or abuse.
When the user has consented to disclosure.

Cookies and access analytics

This website may use cookies or similar technologies to operate the website, improve usability, analyze traffic, and maintain security.

Cookies may be used for website functionality, preferences, analytics, security, and performance measurement.
Users may disable cookies through browser settings, but some website functions may not work properly.
Access analytics may be used in a way that does not directly identify individuals where possible.

Security

Security management

We take reasonable measures to protect personal information from unauthorized access, loss, misuse, alteration, leakage, and other risks.

Access to personal information is limited to what is necessary for business operations.
We use appropriate technical, organizational, and operational controls according to the nature of the information handled.
No internet-based service can guarantee absolute security, but we aim to manage information responsibly.

Requests

Disclosure, correction, deletion, and inquiries

Users may contact us to request disclosure, correction, deletion, suspension of use, or other handling of their personal information, subject to applicable law.

Requests may require identity confirmation.
Some information may need to be retained for legal, tax, accounting, security, dispute-resolution, or operational reasons.
For privacy-related inquiries, please contact us through Contact or the email address listed on this page.

Updates

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in services, operations, legal requirements, or external services.

The latest version will be published on this website.
Material changes may be communicated by reasonable means where appropriate.
Continued use of the website or services after updates may be treated as acceptance of the updated policy where legally permitted.

Questions

Use Support for purchase or file issues, Contact for other inquiries.

If your question relates to product delivery, file access, checkout, or refund handling, use Support. For advisory services, business inquiries, or privacy-related questions, use Contact.

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